Shipping policy
Shipping Policy
At Promo Display Supply, we're committed to providing fast, reliable delivery on every order.
Free Shipping
We offer FREE standard shipping on all orders shipped within the Continental United States. No minimum purchase is required.
Shipping Carrier
All orders are shipped via UPS to ensure dependable delivery and package tracking.
Processing Times
Production and processing times vary depending on the product ordered. Estimated production times are listed on individual product pages. Once your order has been completed and shipped, you will receive a tracking number via email.
Delivery Areas
We currently offer free shipping to addresses located within the Continental United States.
Additional shipping charges may apply for orders shipping to:
- Alaska
- Hawaii
- Puerto Rico
- U.S. Territories
- International destinations
Please contact us for a shipping quote if your delivery address is outside the Continental United States.
PO Boxes
We are unable to ship orders to P.O. Boxes. A valid street address is required for all shipments.
Tracking Information
Once your order ships, you will receive an email containing your UPS tracking information so you can monitor your shipment's progress.
Delivery Delays
While we strive to meet all estimated delivery dates, shipping times are subject to carrier delays, weather conditions, and other factors beyond our control. Promo Display Supply is not responsible for delays caused by UPS or other unforeseen circumstances.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Additional charges may apply for address corrections, returned packages, or reshipments resulting from incorrect or incomplete address information.
Questions?
If you have any questions regarding shipping, delivery times, or order status, please contact our customer service team and we'll be happy to assist you.
Promo Display Supply
Email: promodisplay@drmsales.com
Phone: 469-757-3257
Website: www.promodisplaysupply.com